Legal

Privacy Policy.

What we collect, why we collect it, and how we look after it.

Last updated. 7 August 2026

Introduction

MASource ("we," "us," "our") operates this website and connects independent professionals with client opportunities in customer support. This policy explains what information we collect, how we use it, and your rights.

Information we collect

When you apply or otherwise interact with our site, we may collect:

  • Name, email address, and phone number
  • Country and, where applicable, state of residence
  • Application details, for example equipment, availability and eligibility confirmations
  • Communications you send us, for example through the Contact Us form

How we use your information

We use your information to:

  • Review and process your application
  • Send onboarding, registration and opportunity-related communications
  • Respond to questions or support requests
  • Maintain records required for our own compliance and record-keeping

Who we share it with

We share information with service providers who help us operate:

  • Klaviyo, for email and SMS communications
  • Supabase, for secure data storage

We do not sell your personal information.

Data retention

We retain your information for as long as needed to fulfil the purposes above, or as required by law, after which it is deleted or anonymised.

Your rights

Depending on where you live, you may have the right to access, correct, request deletion of, or restrict how we use your personal information, and to object to certain processing. If you're in the UK, these rights are set out under UK GDPR, and you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we've mishandled your data. To exercise any of these rights with us directly, contact us at info@masource.com.

Legal basis for processing (UK/EU users)

Where UK GDPR applies, we process your information on the following bases: your consent (for example for marketing communications and non-essential cookies), our legitimate interests (for example reviewing applications and improving the site), and, where relevant, to take steps toward a contract with you (for example progressing your application toward a client opportunity).

International users

We serve applicants based in the US, UK, Canada, India, and Jamaica. We take reasonable steps to handle personal data in line with applicable data protection requirements in these regions.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date.

Contact

Questions about this policy? Contact us at info@masource.com, or through our Contact page.