FAQs

The questions professionals ask before they join.

Short, direct answers. Anything else, message us through the platform.

  • No. Being accepted means we'll guide you through onboarding. Each client opportunity has its own separate skill assessment and background check, decided by the platform and the client, not by us.
  • A desktop or laptop (no Chromebooks, tablets, or phones), a hard-wired internet connection (Wi-Fi alone isn't accepted), Windows 10 or 11 (or a supported Mac), and a wired USB headset. Some client opportunities have additional requirements, such as a separate phone headset. These are listed on each specific opportunity before you apply.
  • Opportunities are listed as they become available and are first-come, first-served. They can close within a few hours, so check regularly once you're onboarded.
  • Yes, most opportunities require a minimum weekly commitment, detailed in that opportunity's listing before you apply.
  • You can get support directly through the platform.
  • No. There are no fees to join the network.
  • No. You work as an independent professional. You choose the opportunities you pursue and the schedule you commit to.
Professionals at work
Support, on the platform

Customer support, done properly.