Help Centre
Everything you need, in one place.
Answers to the questions professionals ask most, grouped by where you are in the journey.
Applying
- Fill out the application form on our Apply page. It takes a few minutes and covers your basic details and eligibility.
- Our team reviews every submission and emails registration instructions within 48 hours.
- MASource is currently accepting applications from UK-based applicants only. You must be living in the United Kingdom and legally authorised to work there.
- A desktop or laptop (Windows 10/11 or a supported Mac), a hard-wired internet connection, and a wired USB headset.
Onboarding
- You'll receive an email with a link to create your account, complete a short orientation, and finish registration.
- Yes. Certification is specific to each client opportunity and is paid at a training rate from day one.
- Contact us and we'll help you get unblocked.
Pay & schedules
- Pay is disbursed on a fortnightly cycle by bank transfer.
- Pay and schedule details are listed upfront for every opportunity before you apply.
- No. You work as a self-employed independent contractor and choose which opportunities to take on.
Account issues
- Contact us with the email address you applied with, and we'll help you regain access.
- Contact us with the changes you need made and we'll update your record.
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